Six Steps to Successful Hiring of an eCommerce Consultant

An ecommerce consultant is an independent professional who can provide first-hand advice and firsthand insight surrounding ecommerce. These ecommerce consultants typically lend their years of expertise to offer specialized business consulting on everything from advertising strategy and conversion optimization to first-time user experience and more. But what can these professionals do for your business? Can they really improve your sales? The answer to all of these questions and more is yes. Here are some of the top areas in which ecommerce consultants can help you:

Client Testimonials – Your ecommerce consultant will be able to tap into his or her client database to find out what other clients have said about their company. This can include client testimonials, blog posts, ratings, and more. When it comes to getting honest customer feedback, the Internet is second to none.

Research – Once your ecommerce consultant has been on your case for a while, they’ll have formed a comprehensive understanding of the functionality and usability of the website you’re working on. This includes researching your target market, learning about keywords, developing a site map, analyzing competitor strategies, and much more. Internet consultants not only know how to make your site user-friendly; they also know how to draw the attention of your target market. As such, consulting with an experienced consultant can be a very valuable investment.

B2B Services – Just like hiring any other professional, you should also consider the types of services an ecommerce consultant can provide for your company. In addition to their online consulting experience, these specialists also have skills in other areas, such as marketing, customer service, social media, and more. Do you need B2B solutions? Do you need help with SEO? If so, you need to ask the right questions before hiring a consultant.

Prior Research & Development – While it’s true that ecommerce consultants are well-educated, experienced professionals, they are not perfect. There’s always room for improvement. It’s important to ask yourself if you’ve done your homework before hiring a consultant. Take the time to look through their previous projects and consult with past clients. You want to make sure the individual you hire has done enough research into your business needs to offer you sound advice.

Getting specific – The final step to hiring an ecommerce consultant is getting down to the nitty gritty and writing a comprehensive digital marketing plan. Your digital marketing plan will include the strategy and tactics you will employ to promote your website. Along with this, you will want to include goals for your company, current and future goals, and what resources you have on hand to achieve those goals. Make sure to include everything in your plan as even the smallest detail can derail your entire plan. Hiring a consultant would be pointless if you don’t understand the details of your business.